The impact of COVID-19 on the use of IEUC'S Virtual Platform in 2020

Abstract

Continental University has provided for more than 20 years the university educational service in its different modalities. However, taking into account the drastic changes that are spreading due to the pandemic originated by COVID-19, it is fully evident that the face-to-face classes have been affected, thus generating the execution of virtual classes for the face-to-face modality students with the support of the Blackboard platform. From the above, the impact of the virus on the use of the educational platform by the university students of Business Engineering career was determined, where basic studies were used with a non-experimental design. Getting students to perceive the level of teaching quality received notoriously low in the virtual classes, compared to face-to-face classes, and all have frequently had drawbacks in the development of these, by using the Blackboard platform. The research concludes that COVID-19 affects the development of virtual classes, as students at Continental University mention that all of them have had inconvenients at least once a week when it comes to entry to the platform.